Most people know from experience, it's hard to maintain self-control when we get into a conflict. It's easy to get caught up in the argument, to do everything to win the battle, or to become the bigger victim. But really, your energy should go toward maintaining your self-control. In this course, we'll talk about why that's so essential to healthy conflict management, but more importantly, we'll discuss how to actually do it. We'll cover ways to get in front of, or control of, your own emotions. We'll talk about how to approach the situation objectively and analyze both sides, despite having high emotions.