Difficult conversations are an unavoidable part of any professional environment. These types of conversations can be challenging because they often involve discussing sensitive or controversial topics, addressing conflicts or misunderstandings, and potentially delivering negative feedback. However, having these conversations is important in order to maintain a healthy and productive work environment. They're often necessary for resolving conflicts, addressing concerns, or moving forward with a project. In this program, we'll explore some strategies for having difficult conversations at work, in a way that promotes understanding and respect between parties. We'll go over the STAR method and cover some general tips for these challenging talks.