Selling to customers over the phone may be one of the trickiest types of sales, particularly in this era of digital communication. People are constantly getting barraged with sales messages via email, text, and social media. And many times, people prefer the arms-length communication that these mediums provide. Now that's not to say that phone sales can't be done successfully. You just have to know how to do it. So in this course, we'll talk about setting call objectives, qualifying leads, and asking good questions. We'll also discuss ways to get to the decision makers, overcoming objections, and closing the deal.