When you're leading a team, there are a lot of important skills you need to succeed. But more than succeeding, you need to help your team weather difficult times. That's where empathy comes in. Teams managed by emotionally intelligent leaders are proven to do better through rough patches. They are more likely to persevere through difficult projects and thrive during times of outside pressure. In this course, we'll talk about how to put empathy into practice as a leader. We'll take you through some tips/techniques that apply in-person or virtually, including active listening, non-verbal communication, and changing your perspective.