Imagine your company is looking to grow and create a better product with better service, but you're not sure where to start. You need a way to expand your workflow, while keeping everything running smoothly, without compromising on quality. How can you make that happen? ISO 9000 might have the answers you need. ISO 9000 is a group of quality management systems that set standards for organizations to ensure they meet customer and stakeholder needs, within statutory and regulatory requirements related to a product or service. In this course, we'll talk about the history of ISO 9000, the family of standards that businesses can become certified with, and the seven quality management principles these standards on based on.