It doesn't matter what industry you work in, or how long you've been there, there will be times when someone asks you a question that you don't know the answer to. This is completely okay. It doesn't make you stupid, inadequate, or even a disappointment to the person you're speaking with. It makes you human! So, in this course, we'll discuss what to do or say when you don't know the answer. We'll go over getting clarification, knowing when and how to say, "I don't know," doing your research, and following through on following up.