"There is only one rule for being a good talker: learn to listen." "Listening is the loudest form of kindness." There are a million quotes that speak to the importance of listening. At work, this skill is critical. It's the key to gaining wisdom. Who doesn't need more wisdom in the workplace? In this course, we'll talk about the process of active listening and go over what is required to successfully listen to and understand others. This includes showing empathy, reading nonverbal cues, taking notes, and more.