Enhance your problem-solving skills by mastering the art of finding the root cause of issues. This course delves into the second step of the problem-solving process, teaching you how to uncover the under-lying factors contributing to challenges. You'll learn to use effective tools and strategies, such as the "5 Whys" and cause-and-effect diagrams, to identify root causes. By the end of this course, you'll be equipped to address problems at their source, leading to more sustainable and impactful solutions.