Learn how utilizing a structured framework will empower you to identify and solve problems for long-term organizational improvement. This course provides an explanation of and step-by-step approach for working through the specific phases of the problem-solving process. You'll see how to use the root cause diagram, a visual framework for identifying the true source(s) of the problem. You'll learn how to determine which root causes should be addressed first and how to plan for creating and implementing sustainable solutions. Without finding a root cause, we can waste time and resources implementing a solution that may not actually fix our problem or only fix it partially. In Root Cause Problem Solving, you'll learn how to spend your time on the right things in order to fix the right problem.