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The New Foreman: On-Site Customer Service

Provider: HSI

Length: 00:08:25

0 CPE Credits Basic Interactive self study
As a foreman, in addition to handling the work on-site and managing your crew, you'll also have to provide quality customer service. In this course, we'll discuss how to provide excellent on-site service that reflects well on your company and team. We'll go through several steps, including greeting the clients, reviewing work orders, giving site walkthroughs, communicating effectively, handling unexpected issues, and more.

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