The New Foreman: On-Site Customer Service
Provider: HSI
Length: 00:08:25
0 CPE Credits
Basic
Interactive self study
As a foreman, in addition to handling the work on-site and managing your crew, you'll also have to provide quality customer service. In this course, we'll discuss how to provide excellent on-site service that reflects well on your company and team. We'll go through several steps, including greeting the clients, reviewing work orders, giving site walkthroughs, communicating effectively, handling unexpected issues, and more.