<p>This course will be an overview of:</p> <ul> <li>Elements of building trust with clients, prospects, and internal stakeholders&nbsp;</li> <li>The values and beliefs of a trusted advisor</li> <li>Critical required skills including listening, partnering, flexibility, and emotional intelligence</li> <li>The trusted advisor approach to developing new business including networking, prospect pursuit, and proposals</li> <li>Building a trusted advisor culture and approach in your department, whether client-facing or internal service focused</li> </ul>