Welcome to the topic of continuous quality improvement (CQI)! This video course, Business Process Reengineering (BPR): Implementing Radical Change, provides tools for completely reinventing processes in order to make them as effective as possible. The six video lessons in this series provide the basics of BPR, including what it is and when it is useful. In addition, they convey the key characteristics and requirements of BPR, as well as the critical steps for successfully implementing a BPR initiative. Finally, the series cautions against pitfalls that organizations often struggle with when creating BPR programs. To access your activity ID, a View CE Certificate button will display on the profile upon completion of the course. This program is valid for 0.75 PDU for the Project Management Institute (PMI).