Welcome to the “Complex Problem Solving” course. This course, comprising five lessons, covers what complex problem solving is and how to start developing problem-solving skills. The course also covers characteristics of complex problems and what complicated challenges organizations today are facing, so you can be more knowledgeable, aware, and cautious when working with those components. This course also dives into systems thinking and how systems mapping can help visualize complex workflows, processes, and environments. After this experience, learners will be on their way to becoming more skilled complex problem solvers. To access your activity IDs, a View CE Certificate button will display on the profile upon completion of the course. This program is valid for 0.5 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 0.5 PDU for the Project Management Institute (PMI).