Conflict Management: Using Conflict to Your Advantage
Provider: Becker Professional Education
Length: 71
Management Services
1 CPE Credits
Basic
QAS self study
This course will be an overview of:
- Definitions of good and poor conflict management.
- Impacts of poor conflict management.
- Characteristics and examples of the five modes of conflict.
- Factors influencing conflict choices.
- Conflict resolution strategies.
- Overcoming conflict management challenges.