As a manager, it can be challenging to de-escalate conflicts with our employees. When disputes arise, the uneven power dynamic between boss and employee can spark intense emotions from them. Managers and leaders should be the models for how conflicts can be regulated. We must practice strategies to de-escalate disputes with our employees. It sets the tone, impacts our culture, and establishes boundaries for how team members operate at work. In this video, we'll discuss strategies you can employ to do just this.