This course in effective operations for the small business addresses the various procedures and techniques to be used in operating a successful small business to maximize operating results and create satisfied customers that will use your business again and refer your business to other potential customers. While internal operations are stressed, financial considerations are not minimized but are used as an analytical tool and a window into operations. It addresses the general concerns of many types of small businesses wishing to survive and prosper in today's competitive environment. This course provides the information and fundamentals for you to enable to become a successful small business or to help your clients to do so and to maximize your operating results at the least cost using the most efficient methods. This course is designed to meet the needs of those desiring to start a small business or desiring your assistance.