Handling Objections: The Basics of Overcoming Objections
Provider: HSI
Length: 8 minutes
None
0 CPE Credits
Basic
Interactive self study
Objections often appear when a customer’s need and the offered solution are not fully aligned, and recognizing that gap is the first step toward resolving it. You will learn how to interpret different forms of pushback, uncover unmet needs, and respond with clarity and empathy. When you understand what drives hesitation, you can turn uncertainty into productive, trust-building conversations.