Welcome to the “Performance Management” video course meant to teach managers how to help their subordinates reach their highest potential. This course, which comprises four video lessons, describes the components of a performance management system and explains how to set SMART goals for performance management. In addition, viewers will learn how to hold effective coaching conversations with their employees. Ultimately, learners should understand why performance management is one of management’s primary responsibilities and why it makes such a difference to organizational results. To access your activity ID, a View CE Certificate button will display on the profile upon completion of the course. This program is valid for 0.5 PDU for the Project Management Institute (PMI).