Measuring business performance <br><br>Learn techniques using traditional financial measures to evaluate business performance and learn to link CSFs to KPIs and corporate strategy to evaluate business performance. Develop strategic objectives and measurable results. <br> <br>Value added topics <br><br>- Traditional financial measures of return on investment (ROI) and residual income (RI) <br>- CSFs and KPIs <br>- Business performance evaluation <br> <br>Gain experience with detailed exercises <br><br>Understand how to evaluate business performance and acquire a deeper understanding of the process of strategic performance evaluation.