Conflict and disagreements can quickly spiral out of control on social media. When you can'tsee the other person's face or hear their voice, it's easier to have misunderstandings and foremotions to run high. If you're using social media professionally, it's important to be able tohandle and defuse these situations quickly. Arguing publicly isn't a good look for anybody. Inthis program, we'll look at ways you can avoid and defuse online conflict.