Welcome to “The Rookie Manager” video course intended to help you understand your role as a new leader and effectively manage your employees. This course comprises eighteen lessons that cover everything from moving from coworker to manager to how to handle employee grievances. From this course, viewers learn about four styles of effective leaders, as well as common mistakes to avoid no matter what. Plus, they learn how to respond when an employee behaves unprofessionally or files a workplace grievance. Clearly, being a manager can be intimidating—there’s a lot you have to keep in mind. But, after completing this course, viewers will have a solid foundation of how to behave as a new manager. To access your activity IDs, a View CE Certificate button will display on the profile upon completion of the course. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI).