Product Feedback Policy
Welcome to the LCvista Ideas Portal!
We welcome and value your feedback. Your insights help shape our product strategy, validate our priorities, and ensure we continue to meet the evolving needs of our clients. While we cannot guarantee that every request will be implemented, we are committed to reviewing and considering all submissions thoughtfully and transparently.
Be sure to review our Feedback Best Practices and check out our Ideas Portal FAQs as well.
✏️ How We Handle Feedback
- All ideas are reviewed. The Product team regularly evaluates incoming feedback and incorporates it into our ongoing planning process.
- We prioritize based on impact and alignment. Each request is assessed in the context of our strategic goals, customer reach, and level of effort required to implement it.
- We may reach out for clarification. In some cases, a member of our team may add a comment to better understand your use case or explore the request further.
- We strive to provide visibility. When an idea results in a planned enhancement or release, we will make every effort to keep you informed.
✅ Guidelines for Submitting Feedback
To help us evaluate your idea effectively:
- Follow the template. Please describe the problem you are trying to solve, not just the feature you’re requesting. Learn more about best practices for submitting feedback.
- Be patient. While all feedback is appreciated, not every request can be prioritized or addressed immediately.
- Follow the Community Code of Conduct. We aim to maintain a respectful and productive environment for all participants.
- Report bugs to Support. This portal is for sharing product enhancement ideas. If you’re experiencing an issue, please contact LCvista Customer Support for assistance.
- Search before posting. Contributing to existing threads helps keep the portal organized and makes ideas easier to find and evaluate.
- Vote and comment. If you see an idea you support, please use the upvote button! Adding a comment with your specific use case can strengthen the case for prioritization.
🔒 Our Commitment
We are committed to building a thoughtful, customer-informed product. Thank you for taking the time to share your perspective and contribute to its improvement.